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Privacy Policy 


Privacy Policy

Date: 23 March 2023

Our Identity


When we refer to "we", "us" or "our" in this Privacy Policy, we're referring to EarthFlix., headquartered at 128 City Road, London, United Kingdom, EC1V 2NX  and officially registered under the number 12224905 We serve as the primary authority, or controller, over the personal data that we gather and process from your use of the EarthFlix platform, which is inclusive of our website, ("Websites"), along with EarthFlix iOS and Android Apps (jointly referred to as: “EarthFlix Platform”).


The aim of this Privacy Policy is to give you a comprehensive understanding of how we manage your personal data when you use the EarthFlix Platform.

We place great importance on your privacy. Thus, we have developed this Privacy Policy that sets forth our practice on how we collect, disclose, transfer and utilize (“process”) the personal data you provide to us, as well as the rights you have in relation to our handling of your personal data. Please take a moment to read and understand this Privacy Policy.

For any questions, concerns, or complaints about this Privacy Policy or our handling of your personal data, or if you wish to submit a request to exercise your rights under this policy, you can reach our Data Protection Officer via this email:

The last update to this Privacy Policy was made on 23 March 2023.

[+] What type of personal data do we gather, and what is the purpose of its collection?

Personal data pertains to any information that can be used to identify a natural person, either directly or indirectly. Such identifiers include details like name, e-mail, location data, and more.

Below are the types of personal data we collect directly from you:

Profile data: This includes details like your name, e-mail, phone number, and address.

Usage data: This comprises data like IP address, device ID and type, referral source, language settings, browser type, operating system, geographical location, duration of visit, page views, or information about your use pattern of the EarthFlix Platform. We may aggregate this information to understand better how our EarthFlix Platform is used. Usage data is automatically gathered when you use the EarthFlix Platform.

If you subscribe to our newsletter: your e-mail address.

When you reach out to us, we'll use your contact details, which might include your name, telephone number, e-mail, and/or address, depending on the nature of your query.

For information about the personal data we gather through our Website, please also refer to our Cookie Policy.

If consent serves as the legal basis for processing your personal data, you retain the right to withdraw your consent at any time. However, this does not affect the lawfulness of any processing carried out prior to the withdrawal of consent. You can withdraw your consent by emailing us at or at

When the legal basis for processing is our legitimate interests or public interest considerations, you retain the right to object to such processing. Please refer to the “Rights” section of this policy for more details.

[+] How we safeguard your personal data

We adhere to reasonable and prudent data processing practices and employ suitable technical and organizational measures to ensure the protection of the personal data we process from unauthorized access, use, destruction, alteration, or disclosure, in line with applicable laws and regulations. Should any data transmission or IT storage issues arise, we have appropriate procedures in place to safeguard your personal data and privacy.

In compliance with relevant laws, should any unintentional collection of personal information occur from users under 18, legal guardians or parents may contact us to delete such collected information, as per the regulations of the user's residential territory.

[+] Access and sharing of your personal data

We may share your personal data:

With other service providers and consultants that assist us with processing and storing your personal data and delivering our services.

When compelled by law and/or regulations. We do not share your personal data with our EarthFlix NGO Partners (as detailed in our Terms and Conditions).

We assure that your personal information will not be sold, traded or rented to any third parties.

However, we do utilize URLs to direct you to EarthFlix NGO Partners (as specified in our Terms and Conditions) and their respective websites and channels, enabling direct interaction with them. If any EarthFlix NGO Partner or any other third party obtains or collects personal data or other information from you, we will not be responsible or liable for such processing.

We also do not disclose your personal data to our social media partners. We do use Social Login and social media plugins and URLs to direct you to our social media channels to allow you to interact with our content. These social media channels include Facebook, Instagram, LinkedIn, Twitter, Google+, Vimeo, and TikTok. If you click on a link to any of these social media channels, the respective social media partner may collect personal data about you and may link this information to your existing profile on their platform. Please refer to our Cookie Policy for further information.

We are not responsible for how your personal data is used by a social media partner. In such a scenario, the social media partner will act as the controller of your personal data. We have included relevant links for your information (these may change over time by the respective social media partner):








[+] Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal requirements. Once your personal data is no longer required for its original processing purpose, we will delete it.

Typically, we retain your personal data for the duration of your membership with EarthFlix.

If you withdraw your consent or object to our use of your personal data and such objection is upheld, we will remove your personal data from our databases. However, we will retain personal data related to the withdrawal or objection itself to respect your future choices. This will not prevent us from retaining any personal data necessary to comply with our legal obligations, file or defend a legal claim, or for evidential purposes.

[+] Your Rights

This section lists your principal rights under data protection law. If you wish to exercise any of your rights listed below, please contact us using the information in the “How to contact us” section below. We may need to verify your identity to ensure the correct personal data is being accessed, but we will respond to your request within 30 days. We reserve the right to extend this period to 60 days for particularly complex requests, and we will inform you of this extension. If we are unable to fulfill your request, we will provide a reason.

To the extent practical and legally required, we will notify third parties with whom we have shared your personal data of any request for correction, deletion, and/or restriction to the processing of your personal data. However, we cannot guarantee third parties will comply with our notification, and we advise you to contact those third parties directly.

If you reside in New Zealand, “information privacy requests” (e.g., requests for access to and correction of personal information) will be responded to as soon as reasonably practical, and in any case, not later than 20 working days after the day the request is received by EarthFlix.

Your rights include:

[++] Right to access: You have the right to access information about how we process your personal data, including the categories of your personal data, who receives it, and the purposes of processing. You can also request a copy of your personal data in our possession, provided this doesn’t adversely affect others' rights and freedoms. The first copy will be provided free of charge, but we reserve the right to charge a reasonable fee for additional copies.

[++] Right to rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request rectification or completion.

[++] Right to erasure (right to be forgotten): In certain circumstances, you can request the deletion of your personal data without undue delay.

These include:

The personal data is no longer needed for the purposes it was collected or otherwise processed.


You withdraw consent and there are no other legal grounds for processing.

You exercise your right to object, and there are no overriding legitimate grounds for processing.


Your personal data has been unlawfully processed.

The processing is required for direct marketing purposes.

[+] Overview

EarthFlix is committed to upholding the principles of data privacy and security. This policy outlines how we gather, handle, and protect your personal information in line with globally recognized privacy laws.

[+] Collecting and Using Your Personal Data

We collect and utilize personal information when it's required for the functionality of our services, when we have legal obligations to do so, or when you have granted us your explicit consent.

[+] Rights Afforded to You

Various privacy laws around the globe grant specific rights to individuals regarding their personal data. EarthFlix adheres to these rights, which may include:

  • The right to be informed: EarthFlix will provide you with clear, concise and transparent information about how we use your personal data.

  • The right of access: You can request a copy of your personal data that we have on file.

  • The right to rectification: If any of your data we hold is incorrect, you have the right to request its correction.

  • The right to erasure: This right allows you to request the deletion of your personal data when certain conditions apply.


Note that these rights can be subject to limitations and exceptions. For example, data subjects residing in Australia or New Zealand are not entitled to the right of erasure according to local privacy laws.


[+] Limitations to Processing Your Data

You possess the right to limit how we process your data under certain circumstances, like if you question the accuracy of your data or if the processing is unlawful.


[+] Notification Right

You are entitled to receive notifications from us concerning the rectification, erasure, or limitation of your personal data.


[+] Right to Data Portability

You can ask to receive your personal data in a widely used, machine-readable format, and transfer that data to another controller.

Take note, however, that residents of South Africa, Canada, New Zealand, or Australia may not be eligible for the right to data portability as per local privacy laws.


[+] Right to Object to Data Processing

You can object to the processing of your personal data based on our legitimate interests. If you lodge an objection, we will stop processing your personal data unless there are compelling legitimate grounds which override your interests and rights, or if the processing is needed for legal claims.


[+] Right Against Automated Decision-Making

This means that you have the right to human intervention if your personal data is processed entirely by automated means. EarthFlix does not engage in automated decision-making or profiling.


[+] Right to Lodge a Complaint

Should you feel that our processing of your personal data is violating data protection laws, you have the legal right to file a complaint with a data protection authority in your country or region.


[+] Cross-Border Data Transfers

As EarthFlix operates globally, using our services permits us to transfer and store your data outside your home country in accordance with this Privacy Policy. Please be aware that other countries might have different privacy protections and rights to access your information.


When transferring personal data to countries outside the European Economic Area (EEA), we ensure to use the appropriate safeguards and comply with applicable data privacy legislation.


[+] Cookie Usage

Our website employs cookies. Refer to our Cookie Policy for more details.


[+] Changes to This Policy

We reserve the right to revise this Privacy Policy from time to time. We encourage you to periodically review the most recent version of this policy.


[+] Contact Information

If you have any inquiries about this Privacy Policy, feel free to contact us:



128 City Road, 


United Kingdom, 





Data Protection Officer:


[+] Complaints

If you believe your data privacy rights have been violated and we have failed to address your concerns, you can lodge a complaint to the relevant data protection supervisory authority.


[+] Your Consent

By using our platform, you're agreeing to the terms of this Privacy Policy and to EarthFlix's processing of your Personal Data as stated above.


[+] Governing Law

This policy is governed by the laws of the jurisdiction in which EarthFlix operates.

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